Consumer Duty: Testing, Testing, Testing

Following the implementation of Consumer Duty in July, Wayne Gibbard, Daren Allen and Nick Ross discuss testing and what it actually means.

How can firms evidence good outcomes and demonstrate their compliance with the Consumer Duty?

Brought to you by the Consumer Duty team at Shoosmiths. If you wish to know more about any of the issues raised, please contact Daren Allen or Wayne Gibbard.