Episodes
Tuesday Feb 22, 2022
Tuesday Feb 22, 2022
Episode 2 of our podcast series sees Principal Associate Daniel Bennett and Paralegal Rida Sheikh discuss one of the four outcomes proposed in the FCA’s new Consumer Duty, the Customer Understanding outcome.
They cover what it is, why it’s important, and what firms will need to do.
The Impact of the new Consumer Duty on the lifecycle of a Credit Agreement series is brought to you by the Financial Services team at UK law firm Shoosmiths.
If you wish to know more about the FCA’s new Consumer Duty, please visit our dedicated hub by clicking here.
Version: 20241125